– The person making the booking must be at least 18 years old.
– By making a reservation, the customer agrees to comply with these terms.
Payment Terms
– The reservation must be paid at the time of booking.
– The payment confirms the reservation, and it is not considered binding until payment is received.
– Unpaid bookings may be cancelled without prior notice.
Cancellation
– Cancellations must be made in writing (e.g., by email) or by phone as soon as possible.
– Free cancellation is available if done at least 2 days before arrival.
– If the cancellation is made less than 48 hours before arrival or the customer does not show up, the full price will be charged.
Arrival and Departure
– Check-in is from 3:00 PM onwards.
– Check-out must take place by 12:00 noon on the day of departure.
– Late check-out may incur an additional fee unless otherwise agreed.
Pets
– Pets are welcome with prior notice.
– A small pet fee applies and will be communicated at the time of booking.
– Pet owners are responsible for any damage or extra cleaning caused by their pets.
Damages
– The customer is responsible for any damages caused to the accommodation or its contents.
– Disturbing behavior may result in the termination of the stay without compensation.
Venejoen Mylly Oy reserves the right to amend these terms. The current terms can always be found on our website or in the booking confirmation.